Playacar Palace
All-inclusive on the beach in Playa del Carmen, from $477 a night.
A place to stay in Playa del Carmen
Playacar Palace is a 5-star all-inclusive hotel in Playa del Carmen, Mexico, with direct beach access and six on-site restaurants. The property includes an outdoor pool, a hot tub, a spa and wellness center, a fitness center, a kids' club, and free parking. Rooms start at 48 m² and all include a balcony, air conditioning, a coffee machine, and a minibar. The hotel has a guest rating of 4.3/5 across 107 reviews, with location, comfort, and staff cited as its clearest strengths.
Who this stay suits
A large all-inclusive beach hotel with multiple dining options, a spa, and dedicated kids' programming — suited to families and couples who want most costs covered upfront.
Best for
- Families with children
- Couples wanting an ocean-view room or suite
- Guests who prefer all-inclusive pricing
- Divers looking for on-site access
Less suited to
- Travellers who prefer boutique or locally independent stays
- Those wanting a quiet, adults-only environment
Beach and pool setting
The hotel sits on the beach in Playa del Carmen. An outdoor swimming pool and a hot tub are on the property, along with a sun deck. Diving is available on-site for guests who want to get into the water beyond the beach itself.
Six restaurants on-site
Six restaurants are included in the all-inclusive rate. A bar also operates on the property, and breakfast is provided daily. Room service is available if guests prefer to eat in.
Spa and fitness
The spa and wellness center is open to guests for treatments and relaxation. A separate fitness center is also available. Both facilities are on-property, so there is no need to leave the hotel.
Kids' facilities and entertainment
A kids' club and a playground are available for younger guests. Entertainment staff run activities and programming on-site. Several room categories include children and teens at no additional room cost.
Ocean-view rooms and suites
Most room types include a balcony with sea or ocean views. Suites reach 67 m² and feature separate private suite configurations. The Honeymoon Suite and Governor Suite both hold king beds with direct ocean outlooks.
Rooms & suites
Superior Deluxe Partial Ocean View - Kids & Teens Free
48.0 m² · Select your bed (if available) 1 king bed 1 twin bed and 2 full beds
- 1 room
- Balcony
- Sea view
- Air conditioning
- Private bathroom
Superior Deluxe Ocean View - Kids & Teens Free
48.0 m² · Select your bed (if available) 1 king bed 1 twin bed and 2 full beds
- 1 room
- Balcony
- Sea view
- Air conditioning
- Private bathroom
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
48.0 m² · 1 king bed
- 1 room
- Balcony
- Sea view
- Air conditioning
- Private bathroom
Superior Walk Out Suite Ocean Front - Kids & Teens Free
48.0 m² · 1 twin bed and 1 king bed
- Private suite
- Air conditioning
- Private bathroom
- Flat-screen TV
- Coffee machine
Superior Governor Suite Ocean View - King Size Bed
67.0 m² · 1 twin bed and 1 king bed
- Private suite
- Sea view
- Air conditioning
- Private bathroom
- Flat-screen TV
Standout features
Inside Playacar Palace - All Inclusive
Amenities at Playacar Palace - All Inclusive
Most popular facilities
- Outdoor swimming pool
- Spa and wellness center
- Non-smoking rooms
- Airport shuttle
- Fitness center
- 6 restaurants
- Free parking
- Tea/Coffee Maker in All Rooms
Great for your stay
- Private bathroom
- Parking
- 6 restaurants
- Air conditioning
- Spa and wellness center
- Free Wifi
- Family rooms
- Fitness center
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Bedroom
- Linens
Outdoors
- Sun deck
Kitchen
- Coffee machine
On the map
Across 107 reviews, the property scores 4.3/5. The three themes most associated with the hotel are staff quality, Wi-Fi reliability, and overall comfort. No individual sub-scores are available, but the pattern of feedback points consistently to service and in-room experience as the property's strongest areas.
- Staff9.3
- Facilities8.5
- Cleanliness8.7
- Comfort9.1
- Value For Money8.5
- Location9
- Free Wifi9.2
Good to know
Frequently asked
Where exactly is Playacar Palace located?
The hotel is in Playa del Carmen, Mexico, within the Playacar development. It has direct beach access. Playa del Carmen's main shopping and dining street, Quinta Avenida, is nearby.
Is the hotel all-inclusive?
Yes. Playacar Palace operates as a fully all-inclusive property. The rate covers meals across six on-site restaurants, drinks at the bar, and standard activities. Confirm exactly what is included when booking.
How many restaurants are there?
There are six restaurants on-site, plus a bar. Breakfast is also provided daily. Room service is available if guests prefer not to dine in the main outlets.
Is parking available?
Free on-site parking is available for guests arriving by car.
Is Wi-Fi available?
Free Wi-Fi is available throughout the property. All suite categories include Wi-Fi as a listed room facility, and it is also noted as a property-wide amenity.
Is the hotel suitable for families with children?
Several room categories — the Superior Deluxe Partial Ocean View, Ocean View, and Walk Out Suite — include children and teens at no extra room charge. The property also has a kids' club, a playground, and entertainment staff.
What room types are available?
There are five room categories: two Deluxe rooms with partial or full ocean views, a Honeymoon Suite, a Walk Out Suite with ocean-front ground-level access, and a Governor Suite at 67 m². Prices run from $477 to $896.
Is there a spa?
Yes. A spa and wellness center is on-site. A fitness center is also available separately.
Can I go diving from the hotel?
Diving is listed as an on-site activity. Guests interested in diving should confirm scheduling and pricing directly with the hotel before arrival.
Is there an airport shuttle?
An airport shuttle service is listed as a facility. Contact the hotel directly to arrange this and confirm any associated costs or scheduling requirements.
What is the minimum room rate?
Rooms start from $477 per night for the Superior Deluxe Partial Ocean View category. The Superior Governor Suite starts from $896. Rates are all-inclusive and will vary by date and availability.
Are there activities for adults beyond the pool and beach?
On-site options include diving, a hot tub, a fitness center, a spa, a pool table, and entertainment programming. The sun deck and bar are also available throughout the day.